Madme is committed to protecting your privacy and complying with Indian data protection standards. This policy explains what data we collect and how we use it:

  • Information Collected: We collect personal information you provide during registration or checkout, including name, email, phone number, billing and shipping address, and payment details. We also collect transaction data, device/IP information, and browsing cookies for site functionality and analytics.
  • Use of Information: Your data is used to process orders, arrange delivery, communicate with you (order confirmations, updates, customer service), and improve our services. With your consent, we may use your email or phone number to send marketing communications (you can opt out anytime). We use cookies/analytics to understand site usage and personalize your experience.
  • Data Sharing: We do not sell or rent your personal data. We share information only with trusted third parties as needed: courier services for delivery, payment gateways for transactions, and consultants (e.g. tech or marketing providers). All partners are contractually bound to maintain confidentiality. We also share data if required by law (e.g. tax authorities or law enforcement).
  • Data Security: We implement industry-standard security measures (encryption, secure servers, access controls) to protect your data. Under the IT Act, we follow “reasonable security practices” and maintain a clear privacy notice.
  • Your Rights: Under India’s new Digital Personal Data Protection Act (DPDP Act) and related rules, you have rights to access, correct, or request deletion of your personal data. You may update your account information anytime or contact us to correct errors. If you wish to delete your account, we will do so after retaining any data needed for legal compliance.
  • Children’s Data: We do not knowingly collect data from anyone under 18. If a minor has provided information, we urge parents to contact us to have it deleted.
  • Policy Updates: This Privacy Policy may be updated to reflect changes in law or our practices. We will notify you of major changes via email or site notice.

Madme respects your privacy and ensures that your data is handled responsibly.

What We Collect
 We may collect the following information:

  • Full name, phone number, email address
  • Billing and shipping address
  • Payment and transaction details (via secure payment gateways)
  • Website usage data (cookies, IP address, device info)

How We Use Your Data

  • Process and fulfill your orders
  • Send transaction updates and order tracking
  • Improve our website performance
  • Send promotional offers (with your consent)

Data Protection
 Your data is stored securely and is only accessed by authorized personnel. We never sell or rent your information to third parties.

Third-Party Services
 We use secure third-party services for payment processing and logistics. These services are compliant with Indian IT laws and have appropriate data protection policies.

Cookies
 Cookies help us personalize your browsing experience. You may disable cookies through your browser, but some site features may not function correctly.

Data Rights
 You can request to access, modify, or delete your personal data by emailing us at [support@madme.in].